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PROGRAM INTEGRITY
For today’s parking management professional, these words aren’t an abstract concept. They’re a real challenge for the program manager to resist pressure from public or institutional officials who would raise fees and fines even if parking activity conditions don’t warrant the change.
In an article written for Parking Today, CMA proposed a number of ways to protect the program integrity of parking management organizations, including:
1. Collecting and analyzing parking activity indicators routinely and maintaining these statistics over time;
2. Comparing a program’s indicators with its own history and also with selected norms for parking activity;
3. Remembering that having a history of improvements or degradations in parking activity indicators is the best and only true justification for pricing, policy and other management decisions.
For the full article and additional ways to protect program integrity – which apply equally well to on- as well as off-street programs – click here. |
